How It Works  

Step 1) Let’s Chat

We chat (virtually or in-person) about what technology problems keep you up at night, what computer issues are costing your business money, or what connectivity, organizational, or access issues are preventing you from getting your work done.  

Step 2) Set-up Your Suite

Every business is different. You'll need a personalized IT solution designed to solve your most prominent issues, protect your valuable assets, and prevent foreseeable problems with a network and system solution that adapts with you.  

Step 3) Training

We're always learning, and we believe in empowering our clients, too. That's why we provide personalized training sessions at your convenience.  

Step 4) Service & Support

We're not going to ditch you. We're here by your side to help you conquer the world. We're just a phone call or direct message away to help you through a sticky situation, and we'll offer solutions for the future too. We'll get you up and running in no time.  

Step 5) UpGrades & Maintenance

There's always something better ahead. In the IT world, it's an upgrade to the newest software. We help you through those transitions, schedule monthly maintenance, and make sure you're good to go.

Step 6) Transfers & Transitions

Your company is evolving, which means you're constantly getting new equipment, or transitioning systems and devices. No worries. We make the hand-off easy, whether that's to a new employee or a new location. 


let us help you with:

Information Security: Protecting the world from the dark side of the web.

Keep your systems and data protected from accidents, disasters, and criminals.

Your most valuable assets are your work and data. Our systems integrations help ensure your ideas, projects, and files are protected and accessible. 

Technical Support: Keeping tech foes from becoming tech woes.

Support for your team wherever and whenever they need it.

The world is changing. Tech support is no longer that dingy office in the basement. We're here with a smile, ready to not only come to your aid but also to offer solutions that can prevent or minimize the risk of future issues.  

Networking: Vanquish the spinning wheel of death! 

Connect your team to resources at the fastest available speeds.

We know you're racing the clock, so why not have a system that can keep up? Our networking solutions keep you connected to your team, server, and files so that you're not waiting on that spinning wheel of death to finish your upload.

Cloud Storage: We've got our head in the clouds.

Coordinate and maintain Cloud products like Apple, Microsoft, Google, and Adobe for the most productivity.

We help you make sense of the bewildering cloud. No fear here. Our team of experts builds a cloud system that makes it easy to access and share files and give you peace-of-mind knowing your data is safe and tucked away. 

Monitoring: Every hero needs a lookout.

Prevent problems before they become emergencies.

We're watching your systems like a hawk, scanning for updates, malware, scams, and more. Our remote monitoring enables us to be at your right hand, virtually troubleshooting whenever you need us.

Product Licensing: Let us do the heavy lifting.

We’ll help you find the right products for your work, license the product you need on your behalf, set them up. Then, we make sure your products are accessible on all your systems and help you manage the licenses. 

Workflow Design: One step ahead. 

We empower you with custom apps, along with off-the-shelf solutions.

We pull in a couple of other sidekicks, too, like our favorite project management, workflows, and organizational systems to make your life a little easier. 

Consulting: A good sidekick knows when to speak up. 

Asset planning, tracking, and technical strategy to optimize your time and budget.

We're not afraid to offer an opinion. We are IT experts, and we're proud of what we do. Our advice is given with your best interest in mind. We listen to your biggest obstacles, maybe even spot some you can't see, and craft solutions that help us all do better work more efficiently. 

Certifications: We've got a few badges worth polishing. 

Claris FileMaker, QuickBooks, and much more.

Qualified experts with experience to match. Our team is a bunch of friendly nerds, ready to show you what they're made of—excellent customer service.


Services Breakdown 

Technical Support

  • Chat and phone-based Help Desk with optional after-hours service
  • On-site and remote support
  • Remote monitoring of all systems
  • Custom workstation maintenance including OS and security patches that are timed to minimize downtime
  • Password management with secure and centralized access
  • Apple Macintosh integration and support
  • Macintosh to Windows connectivity and migration
  • Advanced troubleshooting

  • Network

  • Wi-Fi / Mesh
  • VPN
  • DNS
  • Wiring
  • Design
  • Routing
  • Firewall
  • VOIP

  • Monitoring

  • DarkWeb monitoring, training, and remediation
  • Malware protection monitored and up to date
  • Employee Security Policy
  • Password Management
  • Cloud integration
  • Cross-platform file management solutions
  • Printer configuration and support
  • Software licenses
  • Mobile Device Management (MDM)
  • iOS support
  • Mobile device integration
  • Remotely secure devices
  • Server system setup
  • File sharing
  • Remote monitoring
  • RAID setup
  • NAS

  • Product Licensing

  • Microsoft 365
  • NordVPN
  • SignEasy
  • Claris FileMaker
  • Phone.com

  • Cloud Storage

  • iCloud
  • Adobe Creative Suite
  • Font management
  • Microsoft 365
  • Google
  • Dropbox, Box.com, Sync, FileStream, cloud storage
  • Zoom
  • Slack
  • 1 Password

  • Consulting

  • Workflow management
  • Technology planning
  • Lifecycle management and asset tracking

  • Certifications

  • Apple Certified Support Professional (ACSP)
  • Apple Certified Associate - Mac Integration
  • Addigy Certified Associates
  • JAMF Now
  • CompTIA Network+
  • Claris Partner Business Alliance
  • Claris FileMaker Certifications for v16, 15, 12, along with the professional experience that dates to the very first version.
  • Quickbooks Certified ProAdvisor


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